Terms of Service

Terms of Service

OVERVIEW

Welcome to Livingstory.

Throughout this website, the terms “we,” “us,” and “our” refer to Livingstory. We operate this online store and provide customers with access to our website, products, services, content, and shopping features designed to create a convenient home shopping experience.

These Terms of Service (“Terms”) explain the rules, responsibilities, and conditions that apply when you visit, browse, or make purchases through our website.

By accessing or using our website, you agree to follow these Terms and any additional policies referenced within them, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please review these Terms carefully before using our services. If you do not agree with any part of these Terms, please discontinue use of our website.

SECTION 1 - WEBSITE ACCESS & CUSTOMER RESPONSIBILITIES

By using Livingstory’s website, you confirm that you meet the legal age requirements in your location or have obtained permission from a parent or legal guardian when required.

When placing an order or using certain features of our website, you may be required to provide information such as:

  • Name
  • Email address
  • Billing information
  • Shipping details
  • Payment information

You agree that all information provided is accurate, complete, and current.

You are responsible for maintaining the security of your account information and any activity conducted through your account.

SECTION 2 - PRODUCTS & PRODUCT INFORMATION

At Livingstory, we make every effort to accurately display our products, including images, descriptions, colors, dimensions, and features.

However, product appearance may vary slightly depending on:

  • Your device display settings
  • Screen resolution
  • Lighting conditions
  • Manufacturing variations

We do not guarantee that product colors or visual details will appear exactly identical to the images shown online.

We reserve the right to modify product details, update availability, limit quantities, or discontinue products at any time without prior notice.

SECTION 3 - ORDERS & PURCHASE ACCEPTANCE

When you submit an order through Livingstory, you are making an offer to purchase selected products.

All orders are subject to review and acceptance by Livingstory.

We reserve the right to refuse or cancel orders for reasons including:

  • Product availability issues
  • Incorrect pricing information
  • Suspected fraudulent activity
  • Errors in order details

Payment must be successfully processed before an order is considered confirmed.

Once an order has entered fulfillment, cancellation or modification requests may not be possible.

Returns and refunds are handled according to our Return & Refund Policy.

SECTION 4 - PRICING & PAYMENT INFORMATION

All prices displayed on our website are subject to change without notice.

The final price charged will be the amount shown at checkout and confirmed in your order confirmation.

Prices may not include:

  • Applicable taxes
  • Shipping fees
  • Customs duties
  • Import charges

You agree to provide accurate payment and billing information when completing a purchase.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method
  • The information provided is accurate
  • Your payment provider will approve applicable charges

SECTION 5 - SHIPPING & DELIVERY

Livingstory works to ensure orders are processed and delivered efficiently.

Delivery dates shown on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Customs procedures
  • Events outside of our reasonable control

Once an order has been transferred to the shipping carrier, delivery responsibility follows the carrier’s handling process.

For additional information, please review our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY RIGHTS

All content available through Livingstory, including but not limited to:

  • Brand names
  • Logos
  • Images
  • Product descriptions
  • Website design
  • Graphics
  • Text content

is owned by Livingstory or its authorized partners and is protected under applicable intellectual property laws.

You may use our website for personal and non-commercial purposes only.

You may not reproduce, copy, modify, distribute, or use our content without prior written permission.

SECTION 7 - THIRD-PARTY SERVICES

Our website may include links, tools, or services provided by third parties.

These external services are operated independently, and Livingstory does not control or guarantee their content, availability, or performance.

Your use of third-party websites or services is subject to their own terms and policies.

SECTION 8 - PRIVACY & PERSONAL INFORMATION

Your privacy is important to us.

Information collected through our website is handled according to our Privacy Policy.

By using our website, you acknowledge that you understand how your information may be collected, processed, and used to provide services, fulfill orders, and improve your shopping experience.

SECTION 9 - CUSTOMER REVIEWS & FEEDBACK

If you submit reviews, comments, suggestions, images, or other content to Livingstory, you grant us permission to use such content for business purposes, including improving and promoting our services.

You confirm that:

  • Your submitted content belongs to you or you have permission to share it
  • Your content does not violate the rights of others
  • Your submission does not contain unlawful, harmful, or misleading information

Livingstory reserves the right to remove content that violates these Terms.

SECTION 10 - WEBSITE INFORMATION ACCURACY

While we strive to maintain accurate information, occasional errors may occur regarding:

  • Product descriptions
  • Pricing
  • Availability
  • Promotions
  • Shipping information

Livingstory reserves the right to correct errors, update information, or cancel affected orders when necessary.

SECTION 11 - PROHIBITED ACTIVITIES

You agree not to use our website for unlawful purposes, including but not limited to:

  • Violating applicable laws
  • Attempting unauthorized access
  • Uploading harmful software
  • Misusing website content
  • Collecting personal information without permission
  • Engaging in fraudulent activities

We reserve the right to restrict access or terminate accounts that violate these Terms.

SECTION 12 - DISCLAIMER OF WARRANTIES

Our website and products are provided on an “as available” basis.

While Livingstory makes reasonable efforts to provide reliable services, we do not guarantee that:

  • The website will always operate without interruption
  • Information will always be completely error-free
  • Products will meet every individual expectation

Certain legal protections may vary depending on applicable laws.

SECTION 13 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, Livingstory shall not be responsible for indirect, incidental, or consequential damages resulting from:

  • Website use
  • Product purchases
  • Service interruptions
  • Third-party services

Customers use our services at their own discretion and responsibility.

SECTION 14 - INDEMNIFICATION

You agree to protect and hold Livingstory harmless from claims, damages, losses, or expenses arising from:

  • Violation of these Terms
  • Misuse of our website
  • Violation of applicable laws
  • Infringement of third-party rights

SECTION 15 - CHANGES TO THESE TERMS

Livingstory may update or modify these Terms from time to time.

Any changes will become effective once posted on this page.

Your continued use of our website after updates means you accept the revised Terms.

SECTION 16 - GOVERNING LAW

These Terms shall be interpreted according to applicable laws governing Livingstory’s operations.

Any disputes related to these Terms will be handled according to applicable legal procedures.

SECTION 17 - CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us:

Livingstory

📧 Email: support@livingstory.com

☎ Phone: (323) 842-1182

📍 Address:

3250 W Olympic Blvd #114
Los Angeles, CA 90006
United States

Located inside Koreatown Galleria

Thank You For Choosing Livingstory

We appreciate your trust and support.

At Livingstory, we are committed to creating a comfortable, reliable, and enjoyable shopping experience while helping you build a home that reflects your lifestyle.

Livingstory
Where comfort becomes part of your everyday story.